Frequently asked questions

How do I connect my Magic Mouse?

To make your Magic Mouse work you need to pair/connect it to your computer via Bluetooth.
Click here for more help.

Scroll doesn't work with my Magic Mouse, HELP ME!

You might have an incompatible Bluetooth adapter or driver. More help here.

Where can I adjust the scroll speed?

The scroll speed is a global Windows setting. I can't be set per device. That's why we don't offer a scroll speed adjustment.

In order to adjust the scroll speed please use the standard Windows Mouse Settings. In Windows search for scroll or wheel.

Will there be a Magic Mouse 2 battery indicator which works with Bluetooth?

At this point in time, No. Unfortunately we can't read the battery state of the Magic Mouse 2 via Bluetooth. You need to connect your mouse with your computer with the provided USB/Lighting cable. It charges your Mouse and the battery state can be read.

Will there be a Windows 7 or any 32bit version for the Magic Mouse 2?

No. Apple decided to skip Windows 7 and any 32bit support with BootCamp 5.1 in 2014.
Sorry, no Apple support. Nothing we can do.

Why shall I use a private email address?

If you buy a license or contacting us it's really easier for both sides to use a private email address like GMail, Yahoo, Hotmail, @me ...

Company mail servers and firewalls have very strict filtering systems for SPAM and Malware. They block any suspicious email without notifying the sender. That's why we send two emails, one notification email and one which contains the license.

But it still happens often that someone buys a license from a company email account but never gets any of our emails. They start complaining, we answer but they don't get our answer... This all takes time (and work) and can be frustrating for both sides.

end faq